Real people,
ready to help.
Questions about your account, order, shipping or billing? Reach our support team by email or phone, or find an answer right away in our Help Center.
Monday to Friday, 9:00am – 5:30pm Mountain Time.
Most questions are
answered here.
Our Help Center covers orders, shipping and tracking, billing, refills and managing your plan. It’s available any time.
Which account is yours?
The right place depends on when you ordered. If you’re not sure, check your order confirmation email or ask our team.
Patient account
Track your order, manage your plan and message your care team.
Sign inCustomer Portal
Order status, tracking and subscription details for earlier orders.
Open Customer PortalSupport or your clinician?
Account, order or billing
Our support team helps with orders, shipping, payments, refills and your account. Email help@joinsprouthealth.com or call +1 (833) 496-4020.
Side effects or medical questions
Message your licensed clinician through your patient account or medical portal. Our support team can’t give medical advice.
A medical emergency
Call 911 or go to your nearest emergency room. Don’t wait for a reply from us or your clinician.
Sprout Health
9801 Westheimer Road Suite 300
Houston, TX, 77042